Back to top

Frequently Asked Questions - Sanger Sequencing

Product & Services

When should I use Microsynth’s Premium Run?

The Premium Run is Microsynth‘s superior sequencing service in 1.5 ml tubes offering a broad spectrum of additional services (e.g. Reaction conditions are optimized specifically for your sample and special treatment protocols for difficult sequences) and troubleshooting protocols (e.g. alternative design of sequencing primers, one-drop sequencing in case of low DNA amounts).

Generally speaking, the Premium Run is designed for customers requiring the best possible outcome along with superior service.

Does Microsynth Austria offer free shipment of my sequencing samples?
Microsynth and its subsidiaries (Microsynth Austria GmbH and Microsynth Seqlab GmbH) operate three different sequencing labs in Balgach (Switzerland), Vienna (Austria) and Göttingen (Germany). Within the last years, a growing network of free sample collection points has been installed in these three countries. 
Please login to our webshop to find a sample drop box in your vicinity.
In case you do not have a drop box in your vicinity we do have prepaid envelopes we can provide in many countries. Please contact us if you do need more information.
How long do you store my DNA samples and primers?
  • Economy Run samples: 4 working days
  • Premium Run samples: 3 months
  • Economy Run sample plates: 1 month
  • Your specific sequencing primers will be kept at our sequencing lab for at least 6 months (or for 12 months in case you have added them to your “Custom Primer List”).
Can I get back my specific primer(s) following sequencing?

On request, Microsynth will ship your specific sequencing primer(s) back to your or any other desired address.

Is it possible to get back the isolated plasmid(s) after sequencing?
Yes. We will ship you back the isolated plasmids (~0.5-1.0 ug in Tris-HCl pH 8,5 or lyophilized). Handling and shipping is charged.
For our plate services you can choose the option "Send plasmids back" in the order form.
For our Premium Run it can be done on demand.
Which sequencing primers do you offer/add free of charge?

Click here to open our standard primer list with all the primers you can select from.
Please note: Microsynth’s webshop allows you to maintain a customized primer list. In case you frequently use more specific sequencing primers, just send them to Microsynth and update your customized primer list. Since Microsynth operates a well-recognized oligo production facility, you can also outsource design and/or synthesis of your sequencing primers.



Order Related Questions

How do I have to prepare and pack my samples?

Dependent on the selected service type, your samples have to fulfill different requirements. For following services, Microsynth provides user guides containing a lot of helpful information:

Please click on the name of the service above to open the relevant user guide; or go to the “Sample Requirements” area where you will also find useful information about sample requirements etc.

How can I review my previous orders?
  • Enter our webshop
  • Click on Option&Preferences in the DNA Sequencing area
  • Click on Order History - Review/Delete Previous Orders
Microsynth repeats failed sequencing reactions free of charge for its standard sequencing service in 1.5 ml tubes (Economy Run). How does it work?

In general, failed sequencing reactions will be automatically repeated in the following mode: in a first attempt one sample will be repeated in order to evaluate the potential for further improvement by modifying the chemistry of the sequencing reaction. If the repetition yields in a better sequencing result, other samples of your order will be resequenced, too. In addition, it is always possible to ask for specific repetitions of failed reactions (best done by phone or email). Be aware, that we keep Economy Run samples only for 4 working days.



General Technical Questions
What are the critical requirements for sequencing primers?

Go to the “Sequencing Primers” area where you will find a lot of useful information about sequencing primers.

How can I open the ab1 files?

Microsynth provides the sequencing results in text format (FASTA files) and in chromatogram format (ab1 files). In order to open the ab1 files you need to download one of the software tools which are provided in the Software and Links area.

Can I sequence small parts of mouse, human or any other genomes directly with Sanger sequencing?

Direct sequencing via the Sanger approach is possible for genomes < 1Mb. However, whenever feasible, we recommend you to amplify the region of interest by PCR and to send us the PCR product(s) for sequencing.

What is important for sequencing PCR products?

In order to obtain reliable sequencing results, impurities such as dNTPs, PCR primers etc. must be eliminated. Furthermore, it is important to quantify the purified PCR product. This is easily accomplished by performing agarose gel electrophoresis of your PCR product and comparing the band for your PCR product with standard bands of defined concentrations. We do not recommend quantification approaches based on UV spectrophotometric analysis techniques. For successful sequencing, PCR products must be single-banded on the agarose gel. If this is not the case, you should recover the correct band by gel extraction. Using the Premium Run we can do this for you.

For how long can I download my Sanger sequencing results from the webshop?

The results of the Sanger sequencing are kept for at least 3 months on the webshop.