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Pick-up Service of Samples is Affected by the Current Corona Situation

Microsynth is committed to both the welfare of our staff and their families; and to supporting our customers during this unprecedented time. All our departments continue to operate as usual, even with the precautions we have taken to protect our employees.
 
We're glad that a large part of our logistics for the collection of samples for Sanger sequencing is handled by public transport (trains, bicycles). However, in view of the current COVID-19 pandemic, we must temporarily adjust our logistics service for most areas. Access rules to institutions and departments can change rapidly and we have therefore decided to switch to a more robust mode of sample transportation.
For that reason, a sample pick-up for the following locations is no longer available:
 
  • Wien (all except the drop box at MFPL, Dr. Bohr-Gasse 9)
  • Graz (all)
  • Innsbruck (all)
 
Therefore, please use the postal service to send your samples to our sequencing facility in Vienna*. Our customers in Vienna also have the possibility to bring their samples to our laboratory at Leberstrasse 20 where we have a sample drop box mounted outside the building (in case your samples arrive until 6 pm, we can offer you the usual overnight service).
 
Please take note that shipping your samples via postal service will delay delivery of your sequencing result by 1 working day.
 
Updates on the situation will be published on our webpage. We will inform you immediately as soon as we can offer the usual service again.
 
Thank you very much for your understanding,
 
Your Microsynth Austria Team
 
* Please send your sequencing samples to:
Microsynth Austria GmbH
Leberstrasse 20
1110 Wien
Austria
 

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